Linkedin
For Consumers
Log In

Professional Development Calendar

ASFA offers professional development opportunities in a range of formats. Join one of our online or face-to-face workshops or meet your industry colleagues at the annual ASFA Conference, Spotlight events and member discussion groups.

Search Icon Filter Icon Show Filters Clear Icon Clear Filters

August 2025

06Aug

Unpacking the Claims Handling in Superannuation Service Standard

6 August, 2025 12:00pm - 1:00pm

SOLD OUT In this virtual workshop, Jocelyn Furlan will provide you with a detailed understanding of the Claims handling in Superannuation Service Standard, the themes and reasons behind the development of the Standard, the timeframes in the Standard and tools and tips for effective oversight of reporting of claims handling processes.

View EventRegister

07Aug

VIC Fund Taxation Discussion Group

7 August, 2025 12:30pm - 1:30pm

Online

ASFA Discussion Groups provide you with the chance to have your say. They are open to ASFA members to participate in informal talks about current issues and developments affecting superannuation.

View EventRegister

07Aug

Super Essentials

7 August, 2025 1:00pm - 4:30pm

This 3.5-hour virtual workshop is a quick, convenient way to get an understanding of how super and the industry works.

View CourseRegister

08Aug

Unpacking the Claims Handling in Superannuation Service Standard

8 August, 2025 12:00pm - 1:00pm

SOLD OUT In this virtual workshop, Jocelyn Furlan will provide you with a detailed understanding of the Claims handling in Superannuation Service Standard, the themes and reasons behind the development of the Standard, the timeframes in the Standard and tools and tips for effective oversight of reporting of claims handling processes.

View EventRegister

11Aug

RG 146 Superannuation

11 - 15 August, 2025 9:00am - 3:00pm

This virtual workshop is run over 3 days on the 11, 13, 15 August, 9am to 3pm each day. Assessments are then completed online via the ASFA Learning Hub following the virtual workshop. This format is a good option for those who prefer to learn with ASFA’s experienced trainers and network with industry peers, but with the flexibility of joining from anywhere online, and having the content delivered over 3 shorter days compared to the 2 full days of the face-to-face workshop.

View CourseRegister

11Aug

National Legislation Discussion Group

11 August, 2025 1:00pm - 2:00pm

Online

ASFA Discussion Groups provide you with the chance to have your say. They are open to ASFA members to participate in informal talks about current issues and developments affecting superannuation.

View EventRegister

12Aug

AI & Deepfakes – Protecting Data Integrity in Superannuation

12 August, 2025 1:00pm - 2:00pm

This virtual workshop will spotlight the rising risk of deepfake-enabled fraud and synthetic identity scams targeting superannuation fund member accounts.

View EventRegister

20Aug

RG 146 Superannuation

20 - 21 August, 2025 9:00am - 5:00pm

This face-to-face workshop is run over 2 days on the 20 & 21 August 2025, 9am to 5pm each day. Assessments are then completed online via the ASFA Learning Hub following the workshop. This format is a good option for those who prefer to learn face-to-face with ASFA’s experienced trainers and network with industry peers.

View CourseRegister

21Aug

Complaints Insights from AFCA

21 August, 2025 3:00pm - 4:00pm

Hear from AFCA about current complaints data, themes and trends, and using complaint data to uplift member service standards.

View EventRegister

25Aug

AI & Deepfakes – Protecting Data Integrity in Superannuation

25 August, 2025 1:00pm - 2:00pm

This virtual workshop will spotlight the rising risk of deepfake-enabled fraud and synthetic identity scams targeting superannuation fund member accounts.

View EventRegister

26Aug

Investment Summit 2025

26 August, 2025 8:30am - 4:30pm

Howard Smith Wharves

High-performing teams, real-world investing: A one-day summit for investment leaders

View EventRegister

26Aug

Complaints Insights from AFCA

26 August, 2025 2:00pm - 3:00pm

Hear from AFCA about current complaints data, themes and trends, and using complaint data to uplift member service standards.

View EventRegister
Log In
Linkedin

Acknowledgement of Country

We want to respectfully acknowledge the Traditional Owners and Custodians of these lands, seas, and waters throughout Australia. We pay our respects to Elders both past and present. We acknowledge the history, the resilience and the continual contributions of Aboriginal and Torres Strait Islander peoples of their Country.

About

Events

Learning

Membership

Policy

Resources

Media

Website logo

Acknowledgement of Country

We want to respectfully acknowledge the Traditional Owners and Custodians of these lands, seas, and waters throughout Australia. We pay our respects to Elders both past and present. We acknowledge the history, the resilience and the continual contributions of Aboriginal and Torres Strait Islander peoples of their Country.

© Copyright 2025 ASFA | Privacy Policy | Complaints Policy | Copyright Requests

ABN 29 002 786 290

Derek Thompson

Via live link

Best Selling Author, Podcast Host of 'Plain English'

Sessions

Keynote 8 – Navigating the energy transition: opportunities, investor strategies and policy needs

Wed 12 Nov
  • 4:05pm – 5:50pm
  • Pyrmont Theatre

Few speakers can match Derek Thompson‘s ability to synthesize mega-trends in society, labor, economics, technology, and politics. Put another way: Derek trawls the data sets and does the forecasting and deep reporting necessary to help us better understand how we live, how we vote, how we spend, and how we work.

In his paradigm-shifting #1 New York Times bestseller, Abundance (co-written with Ezra Klein), this award-winning journalist reveals how our policies and culture have pushed us into a world of scarcity (not enough housing, workers, or progress)—and offers a radical new path towards a world where housing is affordable, energy is plentiful, and innovation flourishes across industries.

He shares a compelling vision of a future where we have more than enough for everybody, and a practical, actionable roadmap for how to get there. It starts with taking more risks, building more expansively, and recognizing that we all have the power to create a world of abundance. “Everything’s utopian until it’s reality,” he says.

Carmen Beverley-Smith

Executive Director - Superannuation, Life & Private Health Insurance, APRA

Sessions

Keynote 8 – Navigating the energy transition: opportunities, investor strategies and policy needs

Wed 12 Nov
  • 4:05pm – 5:50pm
  • Pyrmont Theatre

Carmen joined APRA in March 2023 and holds the role of Executive Director, Life and Private Health Insurance and Superannuation.  

She has had an esteemed career in financial services, spanning over 25 years. She has held diverse leadership roles at Westpac and Commonwealth Bank of Australia, including across risk, transformation and change, product and portfolio development, and sales and service. 

Prior to joining APRA, she held the role of General Manager, Risk Transformation Delivery Integration at Westpac. This involved leading the group-wide implementation of a suite of solutions to uplift risk management capability and develop data, analytics and reporting. 

Carmen leads with a values-driven approach and a particular interest in developing and mentoring talent. 

She holds a Bachelor of Commerce and Accounting, is a certified Chartered Accountant and a Graduate of the Australian Institute of Company Directors. 

Amy C. Edmondson

Novartis Professor of Leadership and Management, Harvard Business School

Sessions

Keynote 8 – Navigating the energy transition: opportunities, investor strategies and policy needs

Wed 12 Nov
  • 4:05pm – 5:50pm
  • Pyrmont Theatre

Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society.

Edmondson has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #1 in 2021 and 2023; she also received that organization’s Breakthrough Idea Award in 2019, and Talent Award in 2017.  She studies teaming, psychological safety, and organisational learning, and her articles have been published in numerous academic and management outlets, including Administrative Science Quarterly, Academy of Management Journal, Harvard Business Review and California Management Review. Her 2019 book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth (Wiley), has been translated into 15 languages. Her prior books – Teaming: How organizations learn, innovate and compete in the knowledge economy (Jossey-Bass, 2012), Teaming to Innovate (Jossey-Bass, 2013) and Extreme Teaming (Emerald, 2017) – explore teamwork in dynamic organisational environments. In Building the future: Big teaming for audacious innovation (Berrett-Koehler, 2016), she examines the challenges and opportunities of teaming across industries to build smart cities. 

Edmondson’s latest book, Right Kind of Wrong (Atria), builds on her prior work on psychological safety and teaming to provide a framework for thinking about, discussing, and practicing the science of failing well. First published in the US and the UK in September, 2023, the book is due to be translated into 24 additional languages, and was selected for the Financial Times and Schroders Best Business Book of the Year award.

Before her academic career, she was Director of Research at Pecos River Learning Centers, where she worked on transformational change in large companies. In the early 1980s, she worked as Chief Engineer for architect/inventor Buckminster Fuller, and her book A Fuller Explanation: The Synergetic Geometry of R. Buckminster Fuller (Birkauser Boston, 1987) clarifies Fuller’s mathematical contributions for a non-technical audience. Edmondson received her PhD in organisational behavior, AM in psychology, and AB in engineering and design from Harvard University.

 

Daniel Mulino MP

Assistant Treasurer and Minister for Financial Services

Sessions

Keynote 8 – Navigating the energy transition: opportunities, investor strategies and policy needs

Wed 12 Nov
  • 4:05pm – 5:50pm
  • Pyrmont Theatre

Born in Brindisi, Italy, Daniel was a young child when he moved with his family to Australia. He grew up in Canberra and completed his first degrees – arts and law – at the ANU. He then completed a Master of Economics (University of Sydney) and a PhD in economics from Yale.

He lectured at Monash University, was an economic adviser in the Gillard government and was a Victorian MP from 2014 to 2018. As Parliamentary Secretary to the Treasurer of Victoria, Daniel helped deliver major infrastructure projects and developed innovative financing structures for community projects.

In 2018 he was preselected for the new federal seat of Fraser and became its first MP at the 2019 election, re-elected in 2022 and 2025. From 2022 to 2025, Daniel was chair of the House of Representatives’ Standing Economics Committee in which he chaired inquiries; economic dynamism, competition and business formation and insurers’ responses to 2022 major floods claims.

In 2025, he became the Assistant Treasurer and Minister for Financial Services.

In August 2022, Daniel published ‘Safety Net: The Future of Welfare in Australia’, which aims to explore the ways in which an insurance approach can improve the effectiveness of government service delivery.