Professional Development Calendar
ASFA offers professional development opportunities in a range of formats. Join one of our online or face-to-face workshops or meet your industry colleagues at the annual ASFA Conference, Spotlight events and member discussion groups.
September 2025
19Sep
AFCA Approach to family violence and financial elder abuse in superannuation
19 September, 2025 9:30am - 10:30am
Hear from AFCA about how it approaches superannuation complaints involving family violence and financial elder abuse.

22Sep
AFCA Approach to family violence and financial elder abuse in superannuation
22 September, 2025 10:00am - 11:00am
Hear from AFCA about how it approaches superannuation complaints involving family violence and financial elder abuse.

22Sep
National Insurance Discussion Group
22 September, 2025 12:30pm - 1:30pm
Online
The Innovation Discussion Group focuses on transformation and innovation within the superannuation industry, with a particular emphasis on how this can be leveraged through the implementation of emerging techniques & technologies.

25Sep
Health Related Claims Handling Essentials
25 September, 2025 1:00pm - 3:00pm
ASFA’s Health Related Claims Handling Essentials virtual workshop provides a comprehensive understanding of the claims assessment process including claims handling principles and best practice, as well as the skills required to handle difficult interactions. It is ideal for individuals working in claims handling or complaints roles or specialist health related administration roles within superannuation funds or service providers.

30Sep
Scam Policy Template in Practice
30 September, 2025 12:00pm - 1:00pm
This virtual workshop will walk you through the key elements of a practical and adaptable scam policy tailored for superannuation funds. Learn how to meet your regulatory obligations while protecting your members and strengthening your fund’s scam response capability.

October 2025
09Oct
Scam Policy Template in Practice
9 October, 2025 12:00pm - 1:00pm
This virtual workshop will walk you through the key elements of a practical and adaptable scam policy tailored for superannuation funds. Learn how to meet your regulatory obligations while protecting your members and strengthening your fund’s scam response capability.

09Oct
Super Essentials
9 October, 2025 1:00pm - 4:30pm
This 3.5-hour virtual workshop is a quick, convenient way to get an understanding of how super and the industry works.

13Oct
RG 146 Superannuation
13 - 17 October, 2025 9:00am - 3:00pm
This virtual workshop is run over 3 days on the 13, 15, 17 October, 9am to 3pm each day. Assessments are then completed online via the ASFA Learning Hub following the virtual workshop. This format is a good option for those who prefer to learn with ASFA’s experienced trainers and network with industry peers, but with the flexibility of joining from anywhere online, and having the content delivered over 3 shorter days compared to the 2 full days of the face-to-face workshop.

14Oct
Health Related Claims Handling Essentials
14 October, 2025 1:00pm - 3:00pm
ASFA’s Health Related Claims Handling Essentials virtual workshop provides a comprehensive understanding of the claims assessment process including claims handling principles and best practice, as well as the skills required to handle difficult interactions. It is ideal for individuals working in claims handling or complaints roles or specialist health related administration roles within superannuation funds or service providers.

22Oct
RG 146 Superannuation
22 - 23 October, 2025 9:00am - 5:00pm
This face-to-face workshop is run over 2 days on the 22 & 23 October 2025, 9am to 5pm each day. Assessments are then completed online via the ASFA Learning Hub following the workshop. This format is a good option for those who prefer to learn face-to-face with ASFA’s experienced trainers and network with industry peers.

30Oct
RG 146 Superannuation Refresher
30 October, 2025 1:00pm - 4:00pm
A quick, convenient 3 hour virtual workshop designed to keep you up to date with the latest changes to the superannuation industry and help maintain your RG 146 compliance in superannuation.

November 2025
11Nov
ASFA Conference 2025
11 - 13 November, 2025 7:30am - 5:00pm
Gold Coast Convention & Exhibition Centre (GCCEC)
The ASFA Conference is the largest superannuation gathering in the world, setting the agenda for and shaping the future of retirement. This year’s conference has been reimagined to deliver more impact, more insight, and more meaningful connections for all attendees. Register today!
