Super Professional
Engaging and practical virtual workshops presented by leading industry experts to keep you abreast of current issues and new legislation.
Super Professional virtual workshops are live and interactive learning experiences. They are a unique opprtunity to engage and learn from leading industry experts in a collaborative environment.
Super Professional virtual workshops are limited to 30 participants to allow for discussion, and to ensure that attendees have ample opportunity to ask presenters questions.
Upcoming Events
August 2025
06Aug
Unpacking the Claims Handling in Superannuation Service Standard
6 August, 2025 12:00pm - 1:00pm
In this virtual workshop, Jocelyn Furlan will provide you with a detailed understanding of the Claims handling in Superannuation Service Standard, the themes and reasons behind the development of the Standard, the timeframes in the Standard and tools and tips for effective oversight of reporting of claims handling processes.

08Aug
Unpacking the Claims Handling in Superannuation Service Standard
8 August, 2025 12:00pm - 1:00pm
In this virtual workshop, Jocelyn Furlan will provide you with a detailed understanding of the Claims handling in Superannuation Service Standard, the themes and reasons behind the development of the Standard, the timeframes in the Standard and tools and tips for effective oversight of reporting of claims handling processes.

12Aug
AI & Deepfakes – Protecting Data Integrity in Superannuation
12 August, 2025 1:00pm - 2:00pm
This virtual workshop will spotlight the rising risk of deepfake-enabled fraud and synthetic identity scams targeting superannuation fund member accounts.

21Aug
Complaints Insights from AFCA
21 August, 2025 3:00pm - 4:00pm
Hear from AFCA about current complaints data, themes and trends, and using complaint data to uplift member service standards.

25Aug
AI & Deepfakes – Protecting Data Integrity in Superannuation
25 August, 2025 1:00pm - 2:00pm
This virtual workshop will spotlight the rising risk of deepfake-enabled fraud and synthetic identity scams targeting superannuation fund member accounts.

26Aug
Complaints Insights from AFCA
26 August, 2025 2:00pm - 3:00pm
Hear from AFCA about current complaints data, themes and trends, and using complaint data to uplift member service standards.

September 2025
02Sep
Scam Policy Template in Practice
2 September, 2025 2:00pm - 3:00pm
This virtual workshop will walk you through the key elements of a practical and adaptable scam policy tailored for superannuation funds. Learn how to meet your regulatory obligations while protecting your members and strengthening your fund’s scam response capability.

11Sep
Scam Policy Template in Practice
11 September, 2025 10:00am - 11:00am
This virtual workshop will walk you through the key elements of a practical and adaptable scam policy tailored for superannuation funds. Learn how to meet your regulatory obligations while protecting your members and strengthening your fund’s scam response capability.
